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Delete Your Account

Last updated: 6 August 2026  ·  Version 1.0

This page explains how to delete your My One Button™ account and everything in it. My One Button™ is developed and operated by K.B.A. Investments Limited, a private limited company registered in England and Wales (Companies House number 03345267), and this page covers the My One Button™ app on the App Store and Google Play.

Deleting your account deletes your data. There is no partial version of this — when your account goes, everything you ever captured goes with it.

1. How to delete your account in the app

The whole flow lives inside the app, and it takes under a minute:

  1. Open My One Button™ and tap the Settings cog.
  2. Tap Data.
  3. Tap Delete account.
  4. Choose one of the two options below.

Option 1 — “Delete in 30 Days” (recommended)

Your account is scheduled for deletion and you are signed out. Log back in any time within 30 days and the deletion is cancelled — your account and everything in it comes back exactly as you left it. If you don't log back in, your account and all its data are permanently deleted on day 30.

Option 2 — “Delete Forever”

Your account and all its data are permanently deleted immediately. Because there is no way back, the app asks you to type DELETE to confirm. Once confirmed, it cannot be undone — not by you, and not by us.

2. Can't get into the app?

If you've uninstalled the app or can't sign in, email us at [email protected] from the email address on your account and ask us to delete it. We will verify it's really you, delete the account, and confirm by reply — within 30 days at the latest, and usually much sooner.

3. What is deleted, and what is kept

DataWhat happens
Your account and profile (name, email, settings)Deleted
Everything you captured — tasks, reminders, shopping, notes, people, winsDeleted
Your subscription record with usDeleted
Feedback you sent us from inside the appDeleted
Voice recordingsAlready gone — recordings are deleted right after transcription and are never stored, so there is nothing to delete
Payment and billing recordsKept where the law requires it. Purchases are processed by Apple and Google, and we keep only the transaction records UK law obliges us to retain

Retention, in plain English

  • “Delete Forever”: everything above is deleted immediately.
  • “Delete in 30 Days”: your data is held for the 30-day change-of-mind window, then permanently deleted.
  • Email requests: deleted within 30 days of us verifying the request.

One thing deleting your account does not do: cancel your subscription. Subscriptions are billed by Apple or Google, not by us, so cancel it in the App Store (Settings → your name → Subscriptions) or Google Play (Menu → Payments & subscriptions) — ideally before you delete the account.

4. Questions

Anything unclear, or anything you want deleted that you don't see covered here — email [email protected]. Our Privacy Policy has the full story of what we collect and why.

K.B.A. Investments Limited (Companies House number 03345267), trading as My One Button™.
Last updated: 6 August 2026. Version 1.0.

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