Legal

Privacy Policy

Last updated: 2 May 2026  ·  Version 1.0

1. Who we are

My One Button is a product of K.B.A. Investments Limited, a private limited company registered in England and Wales.

  • Trading name: My One Button
  • Legal entity: K.B.A. Investments Limited
  • Registered office: 129 Marston Road, Stafford, Staffordshire, England, ST16 3BT
  • Companies House number: 03345267
  • Contact: [email protected]

In this policy, "we", "us", and "our" mean K.B.A. Investments Limited trading as My One Button. "You" and "your" mean the person using the My One Button app or website.

K.B.A. Investments Limited is the data controller for personal data processed through My One Button. This means we decide what data is collected and why.

2. What this policy covers

This policy applies to:

  • The My One Button app, available at https://myonebutton.co.uk and through the Apple App Store and Google Play Store
  • The My One Button website, at https://myonebutton.com and https://myonebutton.co.uk
  • Any communication you have with our support team

If you click a link from our app or website to a third-party service (for example, a payment provider), that service has its own privacy policy. This one only covers what we do.

3. What data we collect and why

We collect only what we need to make the product work. Here is everything we collect, broken down by category.

3.1 Account data

When you sign up, we ask for:

  • Your name (or a display name you choose)
  • Your email address
  • A password (stored encrypted; we never see it in plain text)

We use this to create your account, send you transactional emails (such as password resets), and identify you when you sign back in.

3.2 Your captures

When you use My One Button, you can capture text or speak into the microphone. Whatever you say or type is your capture.

We store:

  • The text of every capture (either typed by you or transcribed from your voice)
  • The AI's classification (which of the 12 categories the capture was filed into)
  • The timestamp of each capture
  • Any edits you make to a capture

We do not store voice audio. When you speak, your audio is sent to a transcription service (see Section 6), converted to text, and discarded. Only the text is kept.

3.3 Settings and preferences

Anything you set up in Settings — your enabled categories, your daily focus count, your reminder preferences, your persona choice, your notification settings — is stored against your account so the app behaves the way you want it to.

3.4 Device and usage data

To keep the service running and improve it, we collect:

  • Your IP address (to detect fraud and abuse, and to figure out roughly where you are for service routing — we don't track precise location)
  • Your browser or device type and operating system
  • The pages and screens you visit in the app
  • Errors and crashes (so we can fix them)
  • General usage patterns (which features get used, how often)

This is collected via PostHog (see Section 6), in cookieless mode where possible. We do not use this data for advertising or share it with advertisers.

3.5 Payment data

When you subscribe to a paid tier, we collect:

  • Your subscription tier and billing status
  • Your transaction history (dates and amounts of payments)
  • Your monthly capture count (to enforce the capture cap that applies to your tier)

We do not see or store your card details. Card processing is handled by Stripe (or by Apple / Google when you subscribe through the App Store or Play Store). They send us the result of the transaction; we never touch the card itself.

3.6 Support correspondence

If you email us at [email protected] or use our in-app feedback form, we keep the conversation so we can help you. This includes your name, email, and the content of the message.

4. How we use your data

We use your data only for these purposes:

  • To provide the service — sign you in, store your captures, classify them, show them back to you, send reminders.
  • To send transactional emails — password resets, payment receipts, important account notices.
  • To support you — respond to your questions, process refunds, fix problems.
  • To improve the product — understand which features work, which don't, and what to build next.
  • To prevent fraud and abuse — detect bots, blocked accounts, and misuse.
  • To comply with the law — respond to lawful requests from authorities.

We do not:

  • Sell your data. Ever.
  • Share your data with advertisers.
  • Use your captures to train AI models without your explicit consent.
  • Read your captures except where strictly necessary to operate the service.

5. Lawful basis for processing

UK GDPR requires us to have a lawful reason for processing your data. Here are the bases we rely on:

What we processWhyLawful basis (UK GDPR Article 6)
Account data, captures, settingsTo deliver the service you signed up forContract performance (Article 6(1)(b))
Device and usage dataTo keep the service running, fix bugs, improve the productLegitimate interest (Article 6(1)(f)) — running and improving a paid service
Payment dataTo process subscriptions and meet tax obligationsContract performance + Legal obligation (Articles 6(1)(b) and 6(1)(c))
Marketing emails (if you opt in)To send product updates and offers you've agreed to receiveConsent (Article 6(1)(a))
Fraud preventionTo protect the service from abuseLegitimate interest (Article 6(1)(f))

You can withdraw consent at any time for anything based on consent. Withdrawing consent does not affect processing that took place before you withdrew it.

6. Who we share data with (sub-processors)

We use a small number of trusted third parties to operate My One Button. Each one only sees the data they need to do their job, under strict contracts that require them to protect it.

ProviderWhat they doWhat data they seeWhere data is processed
SupabaseDatabase, authentication, file storageAccount data, captures, settingsEU (Ireland — eu-west-1)
Anthropic (Claude API)AI classifier — sorts captures into categoriesThe text of each capture (no name, no email attached)US (with EU data transfer safeguards)
OpenAI (Whisper API)Voice-to-text transcriptionVoice audio (discarded after transcription)US (with EU data transfer safeguards)
StripePayment processing for web subscriptionsName, email, billing details, transaction dataUK and US (Stripe handles its own card data securely)
Apple App Store / Google Play BillingPayment processing for mobile subscriptionsSubscription status, transaction dataUS (managed by Apple / Google)
NetlifyFrontend hosting (the website and app)IP address, browser type, request logsUS
GoHighLevel (GHL)Marketing emails, waitlist, CRMName, email, marketing preferencesUS (with EU data transfer safeguards)
MailgunTransactional email delivery (password resets, receipts) — configured but currently dormant; will be activated when password reset and receipt emails are enabledEmail address, message content (when activated)US (with EU data transfer safeguards)
Google WorkspaceInternal team email (your support emails reach us here)Anything you email usUS (with EU data transfer safeguards)
PostHogProduct analytics and error trackingUsage events, page views, error logs (no captures)EU

International data transfers

Some of our sub-processors are based in the United States. When your data is transferred outside the UK or EU, we rely on:

  • Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner's Office, or
  • UK Adequacy Decisions where the receiving country has been formally recognised as providing adequate protection.

This means your data has the same legal protections wherever it's processed.

7. AI and your captures

This section is important. We use AI in two specific ways, and we want you to know exactly what happens.

7.1 Voice transcription (Whisper)

When you speak into the microphone:

  1. Your voice audio is sent to OpenAI's Whisper API.
  2. Whisper converts it to text and sends the text back.
  3. The audio is discarded immediately.
  4. We store only the transcribed text.

OpenAI does not use Whisper API audio to train its models when accessed through the API. We have confirmed this with their published API terms.

7.2 Classification (Claude)

After transcription (or when you type), the text of your capture is sent to Anthropic's Claude API. Claude reads the text and decides which of the 12 categories it belongs in. The category is returned to us and we file the capture accordingly.

Which model classifies your captures depends on your subscription tier:

  • Basic and Plus tiers use Claude Haiku 4.5 — fast, accurate, and economical for the most common classifications.
  • Plus Pro and Plus Max tiers use Claude Sonnet 4.6 — deeper reasoning for more nuanced classifications, suited to higher-volume use.

Either way:

  • Anthropic does not use API data to train its models by default.
  • The capture is sent without your name, email, or account ID attached. Claude sees only the text.
  • The classification result is sent back; the capture is then stored in our database against your account.

7.3 What we do not do

  • We do not train AI models on your captures.
  • We do not share your captures with any AI provider for any purpose other than the specific classification task above.
  • We do not allow any AI provider to use your data to improve their own models.

If we ever want to do any of this in the future, we will ask you for explicit consent first. You will always be able to say no.

8. How long we keep your data

We keep your data only as long as we need to.

DataRetention period
Account dataWhile your account is active, plus 30 days after you delete it
CapturesWhile your account is active, plus 30 days after you delete it
Deleted captures (recoverable)30 days, then permanently deleted
Archived capturesIndefinitely, until you delete them
Payment records7 years (UK tax law requirement)
Support correspondence2 years from the last message
Server logs90 days
Backups30 days, rolling

When you delete your account, we permanently delete all your personal data within 30 days, except for payment records we are legally required to keep.

9. Your rights

Under UK GDPR, you have the following rights:

  • Right to access — get a copy of the data we hold about you.
  • Right to rectification — correct any data that's wrong.
  • Right to erasure ("right to be forgotten") — ask us to delete your data.
  • Right to restrict processing — ask us to pause processing while we sort something out.
  • Right to data portability — get your data in a portable format to take elsewhere.
  • Right to object — object to processing based on legitimate interest.
  • Right to withdraw consent — for anything based on your consent.
  • Right to complain to the ICO — if you're not happy with how we've handled your data.

How to exercise your rights

Email [email protected] with the right you want to exercise. We will respond within one calendar month, free of charge. If your request is unusually complex, we may extend by two months and let you know.

We will ask you to verify your identity before acting on a request, to make sure we're not handing your data to someone pretending to be you.

How to complain

If you believe we have not handled your data properly, please contact us first at [email protected] so we can try to put it right.

If you remain unsatisfied, you have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator:

  • Website: https://ico.org.uk
  • Helpline: 0303 123 1113
  • Postal address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

10. Security

We take security seriously. Our practices include:

  • Encryption in transit — all communication between your device and our servers uses TLS (HTTPS).
  • Encryption at rest — data stored in our database is encrypted using AES-256.
  • Row-level security — Supabase RLS policies ensure your data is only accessible to you.
  • Daily backups — automatic, encrypted, retained for 30 days.
  • Access controls — only authorised team members can access production systems, with logging on every access.
  • Two-factor authentication — required for all team members accessing production.

If you discover a security vulnerability, please report it responsibly to [email protected]. We will work with you in good faith and will not take legal action against good-faith security research.

No system is 100% secure. If a breach affecting your data occurs, we will notify you and the ICO within 72 hours, as UK GDPR requires.

Our promise

Encrypted. Private. Only you can see what you capture. We don't sell your data. We never will.

11. Cookies and tracking

The My One Button app uses the minimum number of cookies and storage items needed to make the service work:

  • Strictly necessary cookies — to keep you signed in and remember your preferences. These don't need consent under UK law.
  • Functional storage — your offline captures and unsynced data, stored locally on your device.

We do not use:

  • Tracking cookies for advertising
  • Cross-site tracking
  • Third-party advertising networks
  • Cookies for any purpose other than running the service

PostHog (our analytics) runs in cookieless mode where possible.

When you make a payment, you'll be redirected to Stripe's checkout page. Stripe sets its own cookies for fraud prevention and security, governed by Stripe's privacy policy.

If we add any non-essential cookies in future, we will ask for your consent before using them.

For more detail, see our Cookie Notice at https://myonebutton.com/cookies.

12. Children

My One Button is not intended for children under 16. Under UK GDPR, online services for children require special protections, and we have not designed the product to meet those.

If you are under 16, please do not use My One Button. If we find out we've collected data from someone under 16, we will delete it.

If you believe a child under 16 has signed up, please email [email protected] and we will investigate.

13. Changes to this policy

We may update this policy from time to time as the product changes or the law changes.

When we make a substantive change (one that affects your rights or how we use your data), we will:

  • Update the "Last updated" date at the top.
  • Email you to let you know what's changed.
  • Give you at least 30 days' notice before the change takes effect.

When we make a minor change (typos, clarifications, restructuring), we will update the date at the top but not necessarily email you.

The current version of this policy is always available at https://myonebutton.com/privacy.

14. How to contact us

For any privacy question, request, or complaint:

  • General privacy enquiries: [email protected]
  • Formal legal correspondence: [email protected]
  • Security vulnerability disclosure: [email protected]
  • Post: K.B.A. Investments Limited, 129 Marston Road, Stafford, Staffordshire, England, ST16 3BT

We aim to respond to all privacy enquiries within 5 working days, and to formal UK GDPR rights requests within one calendar month as the law requires.

This policy was prepared in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018, the Data (Use and Access) Act 2025, and the Privacy and Electronic Communications Regulations 2003.

K.B.A. Investments Limited (Companies House number 03345267), trading as My One Button.
Last updated: 2 May 2026. Version 1.0.